Micronova Infrastructure Management Solutions: (M-RIM)

M-RIM is a service which includes remotely managing infrastructure such as workstations (desktops, laptops, notebooks, etc.), servers, network devices, storage devices, IT security devices, etc. of a company both onsite and offsite.

Micronova engages sophisticated Network and Application Monitoring tools to monitor and manage all the network elements and applications remotely from its 24/7 highly advanced Network Operations Center.

Services include:

  • Service desk / Help desk
  • Proactive monitoring of server and network devices
  • Workstation Management and space optimisation
  • Server Management
  • Storage management
  • Application support
  • IT security Management
  • Data Backup
  • Antivirus & Software update
  • Wi-Fi management
  • Network Management
  • LAN support
  • WAN Monitoring